About Redimp

Redimp is founded in 2016, a young company full of life. We focus on designing, developing top-ended and stylish gaming accessories. Gamers Always Young!

 

Customer Service

30-day money-back guarantee for any reason

For 30 days after the date of purchase, return your undamaged Redimp product and receive a full refund for ANY reason.

12-month warranty for quality-related issues

For 12 months after the date of purchase,

we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND.

Reminder: Be sure to use your product as directed.

 

Contact us

Not sure how to get your Redimp product to work properly?

Contact our world-class, friendly support team for quick solutions. Please get in touch about any issues you’re having, and we’ll make sure to respond with 24 hours.

Email us

support@redimp.com

 

Limitations

  • Our returns and exchange service is limited to all purchases made from Redimp.com and authorized Amazon seller. If you purchased through a different retailer, please contact them directly.

 (Unauthorized reselling of Redimp products is prohibited.)

  • Warranty-related shipping costs can only be covered in the country of purchase.

 If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility.

  • If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.

In the event our exchange policy changes, we’ll be sure to update this page.